<rows profile='color'><head><columns><column  width='150' align='center' type='ro' hidden='false' sort='str' color=''><![CDATA[Staff Name]]></column><column  width='120' align='center' type='ro' hidden='false' sort='str' color=''><![CDATA[Project Name]]></column><column  width='120' align='center' type='ro' hidden='false' sort='str' color=''><![CDATA[Worktype]]></column><column  width='100' align='center' type='ro' hidden='false' sort='date' color=''><![CDATA[Date]]></column><column  width='50' align='center' type='ro' hidden='false' sort='int' color=''><![CDATA[Start Time]]></column><column  width='50' align='center' type='ro' hidden='false' sort='int' color=''><![CDATA[End Time]]></column><column  width='50' align='center' type='ro' hidden='false' sort='int' color=''><![CDATA[Total Time (hr:min)]]></column><column  width='400' align='center' type='ro' hidden='false' sort='str' color=''><![CDATA[Comments]]></column><column  width='150' align='center' type='ro' hidden='false' sort='str' color=''><![CDATA[Entry Status]]></column><column  width='100' align='center' type='ro' hidden='false' sort='str' color=''><![CDATA[Authorization]]></column><column  width='120' align='center' type='ro' hidden='false' sort='str' color=''><![CDATA[Reason Delayed Entry]]></column></columns></head>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[9.00]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[update DP]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Share SOD update with Karen via Slack]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[9.50]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Share the updates and documents of DCA SM pages logging details with Karen. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[9.50]]></cell><cell><![CDATA[11.00]]></cell><cell><![CDATA[1.10]]></cell><cell><![CDATA["Cross-checked and completed up to 3 rows in the DCA Identity Review 316 sheet to make sure all the profiles included in the DCA are verified and prevent the penalties that occur due to wrong verification claims. https://docs.google.com/spreadsheets/d/1Bu597D_8Wlm4C8IKkge4b3hAslr43H7EjBuWqFUVi8E/edit?gid=1132442579#gid=1132442579&range=16:18 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[11.00]]></cell><cell><![CDATA[12.56]]></cell><cell><![CDATA[1.56]]></cell><cell><![CDATA["Cross-checked and completed up to 5 rows in the DCA Identity Review 316 sheet to make sure all the profiles included in the DCA are verified and prevent the penalties that occur due to wrong verification claims. https://docs.google.com/spreadsheets/d/1Bu597D_8Wlm4C8IKkge4b3hAslr43H7EjBuWqFUVi8E/edit?gid=1132442579#gid=1132442579&range=19:23 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[12.56]]></cell><cell><![CDATA[13.09]]></cell><cell><![CDATA[0.13]]></cell><cell><![CDATA["IM with Karen and updated the DCA product tracker with the login links and passwords given for some of these DCA social media pages. https://docs.google.com/spreadsheets/d/1CkjiPlqr1qi05COOG3b3z4tqFvLl0WrS/edit?gid=1443767738#gid=1443767738 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[17.32]]></cell><cell><![CDATA[19.49]]></cell><cell><![CDATA[2.17]]></cell><cell><![CDATA["Cross-checked and completed up to 6 rows in the DCA Identity Review 316 sheet to make sure all the profiles included in the DCA are verified and prevent the penalties that occur due to wrong verification claims. https://docs.google.com/spreadsheets/d/1Bu597D_8Wlm4C8IKkge4b3hAslr43H7EjBuWqFUVi8E/edit?gid=1132442579#gid=1132442579&range=24:29 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[19.49]]></cell><cell><![CDATA[20.10]]></cell><cell><![CDATA[0.21]]></cell><cell><![CDATA[IM with Karen regarding DCA SM related tasks and refer to each task]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[20.10]]></cell><cell><![CDATA[20.30]]></cell><cell><![CDATA[0.20]]></cell><cell><![CDATA["Cross-checked and completed up to 2 rows in the DCA Identity Review 316 sheet to make sure all the profiles included in the DCA are verified and prevent the penalties that occur due to wrong verification claims. https://docs.google.com/spreadsheets/d/1Bu597D_8Wlm4C8IKkge4b3hAslr43H7EjBuWqFUVi8E/edit?gid=1132442579#gid=1132442579&range=30:31 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[20.30]]></cell><cell><![CDATA[20.45]]></cell><cell><![CDATA[0.15]]></cell><cell><![CDATA[Paused the DCA identity review work and updated the follow-up tracker with all given tasks. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[20.45]]></cell><cell><![CDATA[21.26]]></cell><cell><![CDATA[0.41]]></cell><cell><![CDATA[Researched the paths and the process of getting admin access to the LinkedIn page, and shared the step-by-step process of getting admin access to a LinkedIn page with Karen. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-11]]></cell><cell><![CDATA[21.26]]></cell><cell><![CDATA[22.16]]></cell><cell><![CDATA[0.50]]></cell><cell><![CDATA["- Update TMS, daily wins, and work updates and Slack EOD updateShare the update to Karen"]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-13]]></cell><cell><![CDATA[13.50]]></cell><cell><![CDATA[14.05]]></cell><cell><![CDATA[0.15]]></cell><cell><![CDATA[update DP]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-13]]></cell><cell><![CDATA[14.05]]></cell><cell><![CDATA[14.30]]></cell><cell><![CDATA[0.25]]></cell><cell><![CDATA[researched On how to achieve the posts on Facebook and Instagram and log into the DCA Facebook and Instagram accounts ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-13]]></cell><cell><![CDATA[14.30]]></cell><cell><![CDATA[15.20]]></cell><cell><![CDATA[0.50]]></cell><cell><![CDATA[Archived Facebook posts up to 2018 in the DCA Facebook account to ensure the new DCA revamping posts are clearly not mixed up with the old version of DCA social media posts. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-13]]></cell><cell><![CDATA[15.20]]></cell><cell><![CDATA[16.15]]></cell><cell><![CDATA[0.55]]></cell><cell><![CDATA[Archived more than 500 Instagram posts In the DCA Instagram account, which required a manual selection of posts to be achieved to ensure the new DCA revamped posts are clearly not mixed up with the old DCA social media posts. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-13]]></cell><cell><![CDATA[16.15]]></cell><cell><![CDATA[16.45]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[Check the DCA Facebook profile posts on the page and remove any remaining posts that failed to archive automatically.]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-13]]></cell><cell><![CDATA[16.45]]></cell><cell><![CDATA[17.00]]></cell><cell><![CDATA[0.15]]></cell><cell><![CDATA[- Update TMS]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[9.00]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[update DP]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Share SOD update with Karen via Slack]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[9.50]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Share the update on the  start of social media posts archiving with Karen]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[9.50]]></cell><cell><![CDATA[10.52]]></cell><cell><![CDATA[1.02]]></cell><cell><![CDATA[Worked on unarchiving the city winner, top winner, and national winner posts on the DCA facebook page. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[10.52]]></cell><cell><![CDATA[11.40]]></cell><cell><![CDATA[0.48]]></cell><cell><![CDATA[Worked on archiving the remaining social media posts of DCA, except for the city winner, top winner, and national winner posts on DCA FB. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[11.40]]></cell><cell><![CDATA[11.56]]></cell><cell><![CDATA[0.16]]></cell><cell><![CDATA[Draft and sent  the message to Lester requesting Ekwa Canva account access.]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[11.56]]></cell><cell><![CDATA[13.00]]></cell><cell><![CDATA[1.04]]></cell><cell><![CDATA[Rechecked Facebook posts and found that some posts need to be archived and all the other confirmed relevant posts are archived and relevant winner posts are kept in Published. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[17.30]]></cell><cell><![CDATA[17.38]]></cell><cell><![CDATA[0.08]]></cell><cell><![CDATA[Share the Ekwa Canva account login details with Karen. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[17.38]]></cell><cell><![CDATA[18.15]]></cell><cell><![CDATA[0.37]]></cell><cell><![CDATA[Continued archiving the remaining FB posts on the DCA FB page and figured out the eligibility of archiving the posts published by other members. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[18.15]]></cell><cell><![CDATA[18.25]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Share Ekwa Google Gmail access with Karen. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[18.25]]></cell><cell><![CDATA[19.25]]></cell><cell><![CDATA[1.00]]></cell><cell><![CDATA[Supported Karen in testing DCA doctor profile verification and nominee endorsement email routing tests. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[19.25]]></cell><cell><![CDATA[20.02]]></cell><cell><![CDATA[0.37]]></cell><cell><![CDATA[Tried several times to archive the remaining non-winner posts published on the DCA Facebook page And researched on managing access to the page activities ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[20.02]]></cell><cell><![CDATA[20.52]]></cell><cell><![CDATA[0.50]]></cell><cell><![CDATA["Moved into unhide the archived winner posts on Instagram and found it difficult to log in to the mobile version of the DCA Instagram page, and sorted out the login issue with Karen To make sure the remaining published posts on the DCA Instagram page are aligning with the revamp DCA https://docs.google.com/document/d/16QC3I3bPoB_r7JUv6_CEIOLWBSBTQ7bP2IpYNhZL_98/edit?tab=t.0 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[20.52]]></cell><cell><![CDATA[21.15]]></cell><cell><![CDATA[0.23]]></cell><cell><![CDATA[Unhide all the winner posts of the Instagram DCA page and recheck the page and the posts published on the page again to confirm that the relevant posts are still published. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-14]]></cell><cell><![CDATA[21.15]]></cell><cell><![CDATA[21.55]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA["- Update TMS, daily wins, and work updates and Slack EOD updateShare the update to Karen"]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[9.00]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[update DP]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Share SOD update with Karen via Slack]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[9.50]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[IM with Karen regarding the remaining social media access and follow-ups. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[9.50]]></cell><cell><![CDATA[9.59]]></cell><cell><![CDATA[0.09]]></cell><cell><![CDATA[Huddle with Karen regarding finding the verification emails for YouTube, DCA, YouTube, and LinkedIn. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[9.59]]></cell><cell><![CDATA[10.38]]></cell><cell><![CDATA[0.39]]></cell><cell><![CDATA[Logged into the relevant Gmail addresses and checked for YouTube channels related to DCA and updated the tracker with the figured-out information. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[10.38]]></cell><cell><![CDATA[11.20]]></cell><cell><![CDATA[0.42]]></cell><cell><![CDATA[Tried to log in to Twitter/ X.com and encountered a privacy issue in the desktop version. Tried to log in with the mobile version and figured out that it doesn't allow to It doesn't provide the last and initial digits of the verified email address for the particular account. updated Karen regarding the process. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[11.20]]></cell><cell><![CDATA[11.56]]></cell><cell><![CDATA[0.36]]></cell><cell><![CDATA[Searched for admins of the DCA LinkedIn page through the public view of the DCA page and wasn't able to figure out his admin through the public view of the DCA page, as it is not published feature. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[11.56]]></cell><cell><![CDATA[12.35]]></cell><cell><![CDATA[0.39]]></cell><cell><![CDATA[Logged into other Gmail addresses and identified that one email address was linked to the invalid password. and other email address was linked to one of the DCA YouTube accounts. Updated the tracker with the relevant email address under the relevant YouTube link. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[12.35]]></cell><cell><![CDATA[13.00]]></cell><cell><![CDATA[0.25]]></cell><cell><![CDATA["Im with Karen regarding the new social media reset tasks that are assigned, and updated the follow-up tracker with newly assigned tasks. https://docs.google.com/spreadsheets/d/1onEQnxihcS2nhzHDgee9xi0jHhFknAQkhlQwB-FwKmE/edit?gid=1518135733#gid=1518135733&range=4:4 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[17.30]]></cell><cell><![CDATA[17.37]]></cell><cell><![CDATA[0.07]]></cell><cell><![CDATA[IM with Karen regarding another Facebook page created for DC and looking into the admin of that page. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[17.37]]></cell><cell><![CDATA[18.15]]></cell><cell><![CDATA[0.38]]></cell><cell><![CDATA[Fixing the issue with the inability to log in to Instagram and Facebook  and x/ twitter through desktop due to privacy issues ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[18.15]]></cell><cell><![CDATA[19.00]]></cell><cell><![CDATA[0.45]]></cell><cell><![CDATA[started deleting all the top 100 doctors and growing star and super doctors' social media posts on Instagram desktop version ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Meeting with the Team / Manager]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[19.00]]></cell><cell><![CDATA[19.15]]></cell><cell><![CDATA[0.15]]></cell><cell><![CDATA[Huddle with Naren regarding DCA relaunch and upcoming tasks of launch announcement and social media. DCA social media rearrangement ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[19.15]]></cell><cell><![CDATA[19.35]]></cell><cell><![CDATA[0.20]]></cell><cell><![CDATA[Trying to log into the Kayaker folder as instructed by Karen and waited for a few minutes as it wasn't working, and updated Karen regarding the progress. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[19.35]]></cell><cell><![CDATA[20.16]]></cell><cell><![CDATA[0.41]]></cell><cell><![CDATA["Gathered all the relevant email addresses to send the DCA launch announcement to the correct internal teams at the right time and  obtained the confirmation from Karenhttps://docs.google.com/document/d/1wObi_H1UtrrC5JHoQAHLanp-74Dz7k5lH-gFyCXu26E/edit?tab=t.0 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[20.16]]></cell><cell><![CDATA[20.49]]></cell><cell><![CDATA[0.33]]></cell><cell><![CDATA[I read the email addresses and the email draft, checked the email draft again, referred to the email draft again, and sent the DCA relaunch announcement email to all the relevant internal teams]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[20.49]]></cell><cell><![CDATA[20.58]]></cell><cell><![CDATA[0.09]]></cell><cell><![CDATA[completed deleting all the top 100 doctors and growing star and super doctors' social media posts on Instagram and rechecked the DCA IG page through the mobile version]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-15]]></cell><cell><![CDATA[20.58]]></cell><cell><![CDATA[21.45]]></cell><cell><![CDATA[0.47]]></cell><cell><![CDATA["- Update TMS, daily wins, and work updates and Slack EOD updateShare the update to Karen"]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[9.00]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[update DP]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Share SOD update with Karen via Slack]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[9.55]]></cell><cell><![CDATA[0.15]]></cell><cell><![CDATA[IM with Karen and share the update of the DCA social media page reset task progress. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[9.55]]></cell><cell><![CDATA[10.36]]></cell><cell><![CDATA[0.41]]></cell><cell><![CDATA["Completed DCA Instagram page reset and rechecked and confirmed all the relevant changes were completed in the given reset guide document by commenting. https://docs.google.com/document/d/1qUWnV0eK5cT4T-qkQffa2ELd6xYmaBjJJYgQANqaeGY/edit?tab=t.0 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[10.36]]></cell><cell><![CDATA[11.48]]></cell><cell><![CDATA[1.12]]></cell><cell><![CDATA["Completed DCA FB page reset and rechecked and confirmed all the relevant changes were completed in the given reset guide document by commenting. https://docs.google.com/document/d/1qUWnV0eK5cT4T-qkQffa2ELd6xYmaBjJJYgQANqaeGY/edit?tab=t.0#heading=h.a8i2iqvu5emk "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[11.48]]></cell><cell><![CDATA[12.00]]></cell><cell><![CDATA[0.12]]></cell><cell><![CDATA[Update: Share the update on the task completion with Karen, with the relevant social media page links. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Meeting with the Team / Manager]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[12.00]]></cell><cell><![CDATA[12.30]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[Huddle with Naren regarding the training for Kayako DCA-related ticketing task. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Training related work (New/Existing Staff)]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[12.30]]></cell><cell><![CDATA[12.50]]></cell><cell><![CDATA[0.20]]></cell><cell><![CDATA[Refer to Kayako to familiarize yourself with the Kayako structure and get more practice and training in handling tickets for effective management of DCA-related tasks. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[12.50]]></cell><cell><![CDATA[13.00]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Logging into the Twitter. Try to log into the DCA Twitter page using the given email addresses in the DCA FC social media document by Sajida. Update the tracker with the information that it is not possible to log into the DCA Twitter page using either of the email addresses. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[13.00]]></cell><cell><![CDATA[13.20]]></cell><cell><![CDATA[0.20]]></cell><cell><![CDATA[Logging into the Twitter. Try to log into the DCA Twitter page using the given email addresses in the DCA FC social media document by Sajida. Update the tracker with the information that it is not possible to log into the DCA Twitter page using either of the email addresses. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[17.30]]></cell><cell><![CDATA[18.20]]></cell><cell><![CDATA[0.50]]></cell><cell><![CDATA[Logged into a personal Twitter account and was trying to obtain the email address through DCA Twitter public page information. Researched with Claude regarding how to obtain the verified or registered email of a Twitter page. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[18.20]]></cell><cell><![CDATA[18.30]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[IM with Karen regarding the core ticket handling training task. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[18.30]]></cell><cell><![CDATA[19.10]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA[Searched several times in the Kayako account for the relevant DCA ticket handling folder and failed to find the folder and get access to it to find the folder and start the task. Shared the issue with Karen and asked for confirmation of the solution for reaching out for support. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[19.10]]></cell><cell><![CDATA[19.55]]></cell><cell><![CDATA[0.45]]></cell><cell><![CDATA[Look into the DCA TV YouTube page and identify the registered or verified email for the DCA TV YouTube page. Update the DCA product tracker with the obtained information and the relevant email address. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[19.55]]></cell><cell><![CDATA[20.30]]></cell><cell><![CDATA[0.35]]></cell><cell><![CDATA[contacted  Zulaiha to get support finding the relevant folder of DZ in Kayako and obtained her support in getting into the relevant DCA folder and by sharing the screenshots, figured out that the access was hidden by the management towards my Kayako account. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[20.30]]></cell><cell><![CDATA[20.50]]></cell><cell><![CDATA[0.20]]></cell><cell><![CDATA[Refer to the DCA internal FAQs document: complete the platform basics, first 5 questions, and relevant answers. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-16]]></cell><cell><![CDATA[20.50]]></cell><cell><![CDATA[21.30]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA["- Update TMS, daily wins, and work updates and Slack EOD updateShare the update to Karen"]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[9.00]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[update DP]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[wrote the SOD update to be shared with Karen via Slack]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[10.00]]></cell><cell><![CDATA[0.20]]></cell><cell><![CDATA[shared the update of finding other sm accounts registered/ verification email task and Kayako task updates with Karen]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[10.00]]></cell><cell><![CDATA[10.12]]></cell><cell><![CDATA[0.12]]></cell><cell><![CDATA[reaching out to Ryan to get access to Kayako DCA folder]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[10.12]]></cell><cell><![CDATA[11.08]]></cell><cell><![CDATA[0.56]]></cell><cell><![CDATA["Search for the FB private group under DCA FB page and update the tracker with admin and group name informationhttps://docs.google.com/spreadsheets/d/1CkjiPlqr1qi05COOG3b3z4tqFvLl0WrS/edit?gid=1443767738#gid=1443767738&range=11:11 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[11.10]]></cell><cell><![CDATA[12.15]]></cell><cell><![CDATA[1.05]]></cell><cell><![CDATA[referred to the DCA FAQ document and complted referring initia;section to get a clear understanidng of what the DCA covers and the capabilities of the new DCA version]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[12.15]]></cell><cell><![CDATA[13.00]]></cell><cell><![CDATA[0.45]]></cell><cell><![CDATA[Researched with Claude and ChatGPT, referred to the sources, and tried out to obtain the registered verified email address of the DCA Twitter page.]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[17.30]]></cell><cell><![CDATA[17.42]]></cell><cell><![CDATA[0.12]]></cell><cell><![CDATA[IM with Karen regarding the DCA FB posts archiving incompletion update]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[17.42]]></cell><cell><![CDATA[17.46]]></cell><cell><![CDATA[0.04]]></cell><cell><![CDATA[shared the delayed SOD with Karen on slack]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[17.46]]></cell><cell><![CDATA[19.05]]></cell><cell><![CDATA[1.19]]></cell><cell><![CDATA[Worked on finding DCA linkedin verified email address by researching and trying to log in with given email addresses related to DCA. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[19.05]]></cell><cell><![CDATA[20.12]]></cell><cell><![CDATA[1.07]]></cell><cell><![CDATA[Completed archiving the top 100 doctor posts in the DCA FB page, shared the update with Karen and looked into the DCA  new sm post]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[20.12]]></cell><cell><![CDATA[20.55]]></cell><cell><![CDATA[0.43]]></cell><cell><![CDATA[Post the DCA Instagram, Facebook, social media posts, and stories due on 17th September after retaking and downloading quality posts from. The Ekwa team can work hard and update the clickup status for relevant posts entry.]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-17]]></cell><cell><![CDATA[20.55]]></cell><cell><![CDATA[21.35]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA["- Update, daily wins, and work updates and Slack EOD updateShare the update to Karen"]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-18]]></cell><cell><![CDATA[9.00]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[update DP]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-18]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Share SOD update with Karen via Slack]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-18]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[10.10]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[Started referring to the eligibility and scope section of the DCA internal FAQ document to get a clear understanding of what the DCA covers and the capabilities of the new DCA version.]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-18]]></cell><cell><![CDATA[10.10]]></cell><cell><![CDATA[10.50]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA[Started referring to the next candidate DCA profile for identity review in the identity review tracker and cross-checked the NPI records and official website information and post the work to start  another urgent DCA task. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-18]]></cell><cell><![CDATA[10.50]]></cell><cell><![CDATA[13.11]]></cell><cell><![CDATA[2.21]]></cell><cell><![CDATA["Completed the urgent task of verifying the endoser profiles against the NPI registry records to verify that the peer endorsements are received from verifiable doctor profiles enhancing credibility of the DCA platformhttps://docs.google.com/spreadsheets/d/1KD0OGmeY9qDGVhfzxdCD8KtaQXvZmT6R/edit?usp=sharing&ouid=109474057848185626213&rtpof=true&sd=true "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-18]]></cell><cell><![CDATA[17.30]]></cell><cell><![CDATA[19.40]]></cell><cell><![CDATA[2.10]]></cell><cell><![CDATA["Started searching and collecting the profile photos for DCA profiles of doctors, updated the tracker up to 8 profiles, created a local folder for collected pictures and photos, checked their dimensions, and saved them exactly as instructed to ensure all the DCA doctor profiles are adhering to the standard profile requirements https://docs.google.com/spreadsheets/d/1ARimP3JF1dxDbwoLpWZ4p1-z3vDfD5Tj/edit?gid=1262936124#gid=1262936124&range=2:10 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-18]]></cell><cell><![CDATA[19.40]]></cell><cell><![CDATA[20.20]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA["Refer to the DCA internal FAQs and complete the section on eligibility and scope to get a clear understanding of what the DCA covers and the capabilities of the new DCA version. https://docs.google.com/document/d/1--NdU0aDScPPuuAPb2C0KJr5u1baN_sTlFrbg3P2lwo/edit?tab=t.0 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps - Social Media related work (Replying to messages, Stats review, Drafting, Publishing, Promoting etc and Other)]]></cell><cell><![CDATA[2026-09-18]]></cell><cell><![CDATA[20.20]]></cell><cell><![CDATA[20.55]]></cell><cell><![CDATA[0.35]]></cell><cell><![CDATA[Scheduled to 18th September: posts of DCA social media, adhering to the guidance given through Clickup ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-18]]></cell><cell><![CDATA[20.55]]></cell><cell><![CDATA[21.35]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA["- Update TMS, daily wins, and work updates and Slack EOD updateShare the update to Karen"]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-20]]></cell><cell><![CDATA[20.30]]></cell><cell><![CDATA[20.40]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[update DP for weekend OT ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-20]]></cell><cell><![CDATA[20.40]]></cell><cell><![CDATA[21.15]]></cell><cell><![CDATA[0.35]]></cell><cell><![CDATA[Schedule and  posting the SM posts of the DCA SM page]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Training related work (New/Existing Staff)]]></cell><cell><![CDATA[2026-09-20]]></cell><cell><![CDATA[21.20]]></cell><cell><![CDATA[22.30]]></cell><cell><![CDATA[1.10]]></cell><cell><![CDATA[Look into the DCA Kayako folder and emails received to get familiar and refer to each feature as training to the closing SPAM emails task]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-20]]></cell><cell><![CDATA[22.30]]></cell><cell><![CDATA[23.05]]></cell><cell><![CDATA[0.35]]></cell><cell><![CDATA[update TMS for 17/18 and 20 sep. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[9.00]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[0.30]]></cell><cell><![CDATA[update DP]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[9.30]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[0.10]]></cell><cell><![CDATA[Share SOD update with Karen via Slack]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[9.40]]></cell><cell><![CDATA[10.55]]></cell><cell><![CDATA[1.15]]></cell><cell><![CDATA["Started searching and collecting the profile photos for DCA profiles of doctors, updated the tracker up to 5 profiles, created a local folder for collected pictures and photos, checked their dimensions, and saved them exactly as instructed to ensure all the DCA doctor profiles are adhering to the standard profile requirements https://docs.google.com/spreadsheets/d/1ARimP3JF1dxDbwoLpWZ4p1-z3vDfD5Tj/edit?gid=1262936124#gid=1262936124&range=10:14 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[10.58]]></cell><cell><![CDATA[12.50]]></cell><cell><![CDATA[1.52]]></cell><cell><![CDATA["Started searching and collecting the profile photos for DCA profiles of doctors, updated the tracker up to 7 profiles, created a local folder for collected pictures and photos, checked their dimensions, and saved them exactly as instructed to ensure all the DCA doctor profiles are adhering to the standard profile requirements https://docs.google.com/spreadsheets/d/1ARimP3JF1dxDbwoLpWZ4p1-z3vDfD5Tj/edit?gid=1262936124#gid=1262936124&range=15:21 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[12.50]]></cell><cell><![CDATA[13.03]]></cell><cell><![CDATA[0.13]]></cell><cell><![CDATA[shared the DCA SM posts and story update progress for past 3 days with Karen]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[17.30]]></cell><cell><![CDATA[17.52]]></cell><cell><![CDATA[0.22]]></cell><cell><![CDATA["worked on DCA identitym review task ad completed 2 candidate identity reviews and updated the DCA identity review tracker to ensure all profiles included in the DCA are verified and to prevent penalties due to incorrect verification claims. https://docs.google.com/spreadsheets/d/1Bu597D_8Wlm4C8IKkge4b3hAslr43H7EjBuWqFUVi8E/edit?gid=1132442579#gid=1132442579&range=31:32 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Meeting with the Team / Manager]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[17.52]]></cell><cell><![CDATA[18.30]]></cell><cell><![CDATA[0.38]]></cell><cell><![CDATA[joined to the huddle with Karen regarding new tasks assignments]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[18.30]]></cell><cell><![CDATA[19.40]]></cell><cell><![CDATA[1.10]]></cell><cell><![CDATA["completed reviewing up to 7 candidate identity reviews and updated the DCA identity review tracker to ensure all profiles included in the DCA are verified and to prevent penalties due to incorrect verification claims. https://docs.google.com/spreadsheets/d/1Bu597D_8Wlm4C8IKkge4b3hAslr43H7EjBuWqFUVi8E/edit?gid=1132442579#gid=1132442579&range=31:38 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[19.40]]></cell><cell><![CDATA[19.49]]></cell><cell><![CDATA[0.09]]></cell><cell><![CDATA[shared the Kayako tag name for assigning DCA tickets with Jennifer and checked the oroduct tracker for ticket update ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps - Social Media related work (Replying to messages, Stats review, Drafting, Publishing, Promoting etc and Other)]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[19.49]]></cell><cell><![CDATA[19.58]]></cell><cell><![CDATA[0.09]]></cell><cell><![CDATA[Updated the DCA social media post upload status in ClickUp and uploaded the overdue DCA IG story]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Work Assignment/Review related ]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[19.58]]></cell><cell><![CDATA[20.38]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA["Created a DCA social media engagement tracker, including several areas such as the graphic used, the platform, the engagement type, and the post type. Updated all the engagement types with the engagement counts for the Instagram platform and shared the developed tracker for Karen's confirmation. https://docs.google.com/spreadsheets/d/1CkjiPlqr1qi05COOG3b3z4tqFvLl0WrS/edit?gid=797573812#gid=797573812 "]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Internal Correspondance (IM/Call/Text or any other)]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[20.38]]></cell><cell><![CDATA[20.57]]></cell><cell><![CDATA[0.19]]></cell><cell><![CDATA[contacted Ryan and updated him regarding DCA Kayako ticket handling ownership]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps - Social Media related work (Replying to messages, Stats review, Drafting, Publishing, Promoting etc and Other)]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[20.57]]></cell><cell><![CDATA[21.37]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA["- Update TMS, daily wins, and work updates and Slack EOD updateShare the update to Karen"]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne]]></cell><cell><![CDATA[Common - Internal Work ]]></cell><cell><![CDATA[NonOps-Comm - Updating Trackers and Notes]]></cell><cell><![CDATA[2026-09-21]]></cell><cell><![CDATA[21.37]]></cell><cell><![CDATA[22.17]]></cell><cell><![CDATA[0.40]]></cell><cell><![CDATA[Uploaded today's social media posts on DZA Instagram, Facebook after rechecking and  adhering to the guidance given through Clickup to Enhance the audience increment for the DCA social media pages. ]]></cell><cell><![CDATA[-]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[-]]></cell></row>
<row><cell><![CDATA[Heshani Thilakarathne : Total]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[64.39]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[ ]]></cell><cell><![CDATA[ ]]></cell></row></rows>